Billing and usage | ibee

IBEE Solutions uses a prepaid credit model. You add credits to your organization’s wallet, and usage is deducted as resources run. Before creating new resources, the platform checks your billing state — if your wallet is empty or billing is suspended, you’ll be prompted to add credits.

Billing model

All billing is scoped to the organization level. Every workspace within an organization shares the same wallet balance, payment method, and invoices.

Concept	Description
Wallet balance	Prepaid credits available for usage. Split into Purchased and Promo credits.
Billing cycle	The current period’s accumulated usage charges.
Invoices	Per-cycle statements of usage.
Payment method	The card or payment method on file for purchasing credits.
Usage limits	Configurable spending caps per product category.

Billing summary

The Billing → Summary page in the sidebar shows a real-time overview:

Wallet balance — purchased and promotional credits remaining.
Per-product breakdown — usage by product category (Cloud VMs, GPU VMs, Block Storage, Object Storage, etc.) with expandable detail rows.
This billing cycle — accumulated charges for the current period.
Last payment — most recent credit purchase.

Products with active usage are expanded by default; products with zero usage are collapsed.

Billing admission checks

When you create a resource — a Cloud VM, GPU VM, or block storage volume — the platform runs a billing admission check before provisioning:

The portal verifies your organization’s billing state.
For VMs, it also compares your wallet balance against the selected plan’s monthly cost.
If the check fails, a Billing needs attention popup appears with a contextual message.

Billing state	Message	Resolution
Credits exhausted / past due	Billing needs attention before creating a resource.	Click Add Credits to top up your wallet.
Hard suspended	Organization is billing-suspended — creation blocked.	Resolve billing to restore access.
Product type not allowed	Billing does not allow creating this resource type.	Contact support or check usage limits.

When the billing popup appears, you can click Add Credits to go directly to the billing page with the top-up flow pre-opened. After adding credits, return to the deploy page to continue.

Adding credits

Navigate to Billing → Payment Method in the sidebar and click Purchase Credits. You can also reach the top-up flow from any billing-blocked popup by clicking Add Credits.

Usage limits

Under Billing → Usage Limits, you can view and request increases for per-product resource quotas. These limits cap the number of active resources per product category (e.g., maximum number of Cloud VMs, total block storage capacity).

When a limit is reached, the create form shows a “Limit reached” indicator with a link to request an increase.

Invoices

Under Billing → Invoices, view all invoices for the organization. Each invoice shows:

Invoice number and date
Billing period
Total amount
Payment status